Interactive Solutions

Interactive Solutions

Advances in technology and the power yet affordability of computer software and hardware is enabling small to midsize companies – ½ million to 100 million revenue – to use technology to make improvements in their business processes which were previously only available to industry giants. These well publicized improvements include greater productivity and capacity, more efficient workflow, reduced lead time, lower operating expenses, higher employee satisfaction and improved customer service.

It is More Than Software

We know from experience that successful information systems it is more than just the software. Proper goal assessment, well-crafted execution, a correct computer network environment, with proper installation and training, are the ‘true’ keys to a successful information system – and improved bottom-line. Therefore, Interactive Technology Enterprise Solutions products and services ‘package’ the best software, system processes, techniques and tools to deliver a complete ‘best practices’ cost effective approach from client discovery through implementation and aftercare.

InteractiveHelpDesk™– keeps your desktop environment operating at peak performance so you maximize your computer investments. Total system support and resolution with hardware and business applications.
InteractiveSolution™– Infrastructure Design; Information Systems Audit & Maintenance System Upgrades & Migration; Disaster Recovery Planning.
InteractiveManagement™– Better IT Management, more effective decision making by accurately consolidating multiple levels of information. Local and Remote IT Security Management monitors your network and server for failures to fix and identify issues.
InteractiveSecurity™– Ensures that endpoint devices accessing the network are free from security threats and in compliance with the organization’s standards.
InteractiveNetLink™ – Integrating and improving your expense to revenue ratio by leveraging your existing technology investments in new ways such as servers, remote connectivity, etc.

Interactive Technology Enterprise Solutions Information

Advanced computer controlled equipment in the field has significantly increased the need and demand for business sophistication in the office. This increased demand has caused a bottleneck in the office which is further exacerbated by disconnected business systems – office software, remote access. This disconnection causes information to be entered multiple times and slows down the process of getting business flow.

Call us for a free consultation or more information at (855) 822 4655.


Cybercrime is predicted to cost companies $6 trillion worldwide by 2021.1

What’s more alarming is that more than 40% of those victims are small to medium businesses (SMBs).2 Several technology pundits think small businesses are being targeted because they often have more lax security standards than their enterprise counterparts.

Hackers believe SMBs are vulnerable because they don’t have the knowledge of the expertise to know what is happening inside their own network. This perceived vulnerability of SMBs puts your business at greater risk of becoming the victim of malicious cyberattacks and breaches. What’s more, most security breaches for SMBs actually occur from the inside, behind the firewall, from accidental misconfigurations and unintentional employee misuses of the computer network.

IT ESC Consulting offers a custom security solution, built for your business, based on your individual security needs. We will review your current security policies, work hand-in-hand with you to optimize them (or create a set if they don’t already exist), and then install cybersecurity software that scans and detects internal as well as external vulnerabilities.


As network security threats grow more advanced by the day, protecting your company’s systems and data becomes more challenging.

Knowing where your risks and vulnerabilities are is the first step to shoring up your network security.

Our industry-leading internal security alerting solution takes into account your custom security policies and intelligently identifies suspicious anomalies, changes, and threats. In addition, our powerful analysis engine examines multiple data points and notifies you directly of security issues caused by unusual user behavior and network misconfigurations.

Once we have tuned your network, working with you to fix any current issues and update your security policies, we will set up regular reporting that details changes in your network from report to report, as well as all the issues we have resolved in that time. In addition, we take measures to minimize internal network vulnerabilities. These measures include setting up daily and weekly alerts, and delivering actionable intelligence in case of an accidental or malicious breach.


The only way to know if you are protecting your business is to know what is happening inside your network. If you aren’t currently running regular reports, or your current service provider isn’t running a regular assessment, briefing you on that assessment, and updating your management plan something crucial might be getting missed.


  1. Evaluate inbound firewall configuration and search for known external vulnerabilities: This helps ensure that the impact of changes made to the external firewall or exposure of outward-facing applications is minimized.
  2.  Review outbound firewall configuration: Blocking unnecessary traffic plays a vital role in eliminating the spread of viruses, worms, and Trojans.
  3. Inspect the effectiveness of the current patch management tool: The purpose of this task is to identify systems in which security patches have not been applied in a timely manner.
  4. Examine anti-virus and anti-spyware deployment: This activity determines where anti-virus and anti-spyware is not deployed or is out of date.
  5. Conduct administrator review: This review validates the list of users with administrative privileges.
  6. Perform physical security walkthrough: This in-person walkthrough of the office helps identify issues a network assessment tool can’t like employees leaving their passwords in plain sight.
  7. Run internal vulnerability scan: This uncovers security flaws that could be exploited once an attacker makes it inside your network.
  8. Detect anomalous logins: This task is intended to review security audit logs for suspicious logins or login attempts.
  9. Assess security policies: Review default Group Policy and applicable Local Security Policies for consistency and alignment with best practices.
  10. Review with IT administrators: This step reviews users, computers, and Layer 2/3 detail with your in house administrator to identify possible defunct or rogue users and systems.
  11. Perform compliance level auditing: A compliance level audit can be beneficial in finding security-related, best practice violations for all companies, even if they are not required to comply with a compliance standard such as HIPAA or PCI.

Ready to Get Started?

  1. Forrester report finds most data breaches are caused by employees, John E. Dunn, PC World, September 24, 2012.
  2. PC World, 2012.
  3. The Need for Greater Focus on the Cybersecurity Challenges Facing Small and Midsize Businesses, Louis A. Aguilar, The U.S. Securities and Exchange Commission, October 19, 2015.

Contact Us

Why Choose Us?

Our Employees
Customer Service and Response Time
Information and Resources
Consulting Expertise and Customization
Minimize and Control Client Costs

Address & Phone Info

1033 N. Mansfield Avenue Hollywood, CA 90038