What’s Different About Us
At IT ESC we believe that it takes more than technical savvy to keep your network and desktop PCs up and running. We believe that providing unparalleled customer service is an essential part of our service offerings..
That’s why we’ve worked to develop a unique approach to service that’s unequalled in the industry. Our approach to service is comprehensive and fosters a relationship with your business. Key service components include:
The ideal time to identify and resolve a technical problem is before it occurs. IT ESC Technologies provides careful maintenance of your computers to dramatically reduce the chance of a crash or data loss.
Our regularly scheduled preventive maintenance program provides the following services at least every 30 days:
At IT ESC, we keep you apprised of work that’s in progress and of work that’s been completed. Our consultants and technicians leave a written summary that explains the problem or project they were working on and the outcome.
Similarly, our invoices provide clear explanation of work performed and are an excellent resource for better controlling and evaluating your computing costs.